In today’s uncertain economy, leaders must navigate the delicate task of delivering bad news, such as layoffs or project ...

By studying 100 brand implementations of gen AI, researchers have discovered four archetypes for how companies are using the ...

For the past two decades, trust has been touted as the all-powerful lubricant that keeps the economic wheels turning and greases the right connections—all to our collective benefit. Popular ...

Reprint: R1409B Though corporate profits are high, and the stock market is booming, most Americans are not sharing in the economic recovery. While the top 0.1% of income recipients reap almost all ...

Companies have been trying to adopt customer centricity for nearly 20 years now. Yet only 14% of marketers say their company really focuses on customer centricity. To build a culture that focuses ...

Reprint: R1111F A growing number of socially motivated entrepreneurs have been creating new kinds of organizations that combine a social mission with a business engine. Unlike typical for-profits ...

As a new leader, learning to make good decisions without hesitation and procrastination is a capability that can set you apart from your peers. While others vacillate on tricky choices, your team ...

Learning to navigate conflicts is not really a choice in today’s organizations. It’s an imperative. In this article, the author explains what conflict resolution is, why it’s an essential ...

While a good presentation has data, data alone doesn’t guarantee a good presentation. It’s all about how that data is presented. The quickest way to confuse your audience is by sharing too ...

Many of us dread the self-introduction, be it in an online meeting or at the boardroom table. Here is a practical framework you can leverage to introduce yourself with confidence in any context ...

In his TED Talk “ The Psychology of Your Future Self,” Harvard psychologist Dr. Daniel Gilbert explains a bias that almost all of us have: We tend to think that the person we are today is the ...

Amy Gallo is a contributing editor at Harvard Business Review, a cohost of the Women at Work podcast, and the author of Getting Along: How to Work with Anyone (Even Difficult People) (Harvard ...