The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.

Octopus, one of the largest energy firms in the country, has moved to respond to the Labour Party government's decision to ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

Kraken, named for a giant cephalopod, is the stuff of myth. Can a software platform of the same name bring forth riches from the deep? Octopus Energy, its current owner, hopes so.

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Octopus Energy will pay customers an average of £43 each after it agreed to fork out £1.483 million in redress and ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...