The center was taken offline over the weekend during an investigation, and state officials expect things to come back online ...

The Georgia Department of Human Services (DHS) is encouraging EBT card users to lock their cards as a potential reboot of the ...

The Georgia Department of Human Services confirmed Friday that the call center for the state’s food stamp program was hit ...

Cuts to SNAP benefits may lead to a surge in demand at food banks that serve America's most food insecure communities.

The Georgia Department of Human Services contracts with third-party vendor Conduent for EBT card support, including a call ...

Georgia officials confirmed Friday afternoon that a third-party call center used to help Georgians access their food stamp ...

ATLANTA, GA — The call center for Georgia’s food stamp program is hit with a cyberattack, the Georgia Department of Human ...

SNAP benefits began going out on March 5, and they will end on March 23 in Georgia. SNAP payments will be issued to recipients’ accounts on days depending on the last two digits of beneficiaries ...

The SNAP benefits backlog has impacted Georgia families on and off for a year now as the Georgia Department of Human Services struggles to process cases within federal guidelines. According to ...

Georgia SNAP Backlog update: Hiring continues as caseloads increase According to data from the Georgia Department of Human Services, the average caseload size for workers increased from 982 in May ...

GEORGIA, USA — 18 months after 11Alive first reported problems with Georgia SNAP benefits, the state indicates its team has nearly tackled the backlog of renewal cases. Yet, tens of thousands of ...

A spokesperson for the USDA's Food and Nutrition Service, the federal agency which oversees SNAP, confirmed to 11Alive that Georgia was experiencing a backlog of approximately 67,000 Georgia Snap ...