These bugs in customer service bots risk driving consumers away. A survey from customer service firm Acquire Intelligence ...

The big addition to the free plan is the addition of Salesforce channels. With this new feature, you'll be able to connect with your Salesforce teams in real time for better collaboration, including ...

Salesforce, Inc. (NYSE:CRM) is one of the 12 stocks that will make you rich in 10 years. On June 23, the company announced an ...

Speaking in an interview on Bloomberg's The Circuit with Emily Chang, Benioff said "All of us have to get our head around ...

Founded in 1993, The Motley Fool is a financial services company dedicated to making the world smarter, happier, and richer.

For years, “shift left” has been the mantra for development teams: catch bugs early, test often, and fix fast. The logic is ...

SALESFORCE reports a significant increase in artificial intelligence (AI) adoption and excitement among desk workers, with daily AI usage higher by 233 percent in six months. These are the findings of ...

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence technology to perform quite a bit of ...

While many companies that went all in on AI have since pulled back, Salesforce is going full steam ahead. In an interview ...

The customer relationship management cloud giant recently received a FedRAMP High accreditation for its Agentforce platform, ...