In today’s uncertain economy, leaders must navigate the delicate task of delivering bad news, such as layoffs or project ...

By studying 100 brand implementations of gen AI, researchers have discovered four archetypes for how companies are using the technology strategically. Bold innovators seek to reshape their markets ...

Losing trust with your manager—whether through a careless comment, misstep, or emotional outburst—can damage your reputation and working relationship. But it doesn’t have to define your career. What ...

AI is revolutionizing supplier negotiations, driven by the need for speed, scalability, and strategic agility in complex ...

Jacinda Ardern, the former prime minister of New Zealand, on crisis leadership. Sign up for HBR Executive Agenda - for ...

Choosing the right generative AI architecture is crucial for professional problem-solving applications. Generalist models ...

For the past two decades, trust has been touted as the all-powerful lubricant that keeps the economic wheels turning and greases the right connections—all to our collective benefit. Popular ...

Reprint: R1409B Though corporate profits are high, and the stock market is booming, most Americans are not sharing in the economic recovery. While the top 0.1% of income recipients reap almost all ...

Companies have been trying to adopt customer centricity for nearly 20 years now. Yet only 14% of marketers say their company really focuses on customer centricity. To build a culture that focuses ...

Reprint: R1111F A growing number of socially motivated entrepreneurs have been creating new kinds of organizations that combine a social mission with a business engine. Unlike typical for-profits ...

As a new leader, learning to make good decisions without hesitation and procrastination is a capability that can set you apart from your peers. While others vacillate on tricky choices, your team ...

Learning to navigate conflicts is not really a choice in today’s organizations. It’s an imperative. In this article, the author explains what conflict resolution is, why it’s an essential ...