Demographic change isn’t coming—it’s here, and it’s reshaping labor markets, consumer behavior, and economic growth.

Choosing the right generative AI architecture is crucial for professional problem-solving applications. Generalist models ...

For the past two decades, trust has been touted as the all-powerful lubricant that keeps the economic wheels turning and greases the right connections—all to our collective benefit. Popular ...

Reprint: R1409B Though corporate profits are high, and the stock market is booming, most Americans are not sharing in the economic recovery. While the top 0.1% of income recipients reap almost all ...

What causes inflation? There is no one answer, but like so much of macroeconomics it comes down to a mix of output, money, and expectations. Supply shocks can lower an economy’s potential output ...

Companies have been trying to adopt customer centricity for nearly 20 years now. Yet only 14% of marketers say their company really focuses on customer centricity. To build a culture that focuses ...

Karim Lakhani is a professor at Harvard Business School who specializes in workplace technology and particularly AI. He’s done pioneering work in identifying how digital transformation has ...

Referrals have long been known to be effective due to the trust customers place in recommendations from friends and family. However, our new research suggests that customer referrals are even more ...

Twenty years ago, the authors started studying job crafting — the act of altering your job to make it more meaningful. Since then, they’ve identified different forms this concept can take ...

Learning to navigate conflicts is not really a choice in today’s organizations. It’s an imperative. In this article, the author explains what conflict resolution is, why it’s an essential ...

Research suggests that people react negatively to the word innovation. Some companies seem to be finding that using other terms helps employees engage more with the process.

Laura Sherbin , PhD, is co-president of the Center for Talent Innovation. She is an economist who specializes in the creation of competitive advantage through inclusion and diversity.