In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and ...

Software vendor Support Fusion has launched a ticketing integration platform to close the gap between managed service providers (MSPs), system integrators (SIs) and their enterprise customers. The ...

Identity and access giant Okta said a hacker broke into its customer support ticket system and stole sensitive files that can be used to break into the networks of Okta’s customers. Okta chief ...