When undergoing an IT operating model transformation, focus on three key areas to ensure success — process, governance and culture.

Since your operating model outlines how your business delivers value to customers, it is important to understand who your customers are and what value you provide to them.

Guest post written by Mark Settle Mark Settle is chief information officer at BMC Software. Mark Settle IT organizations have conventionally operated under an ‘own and operate’ model in which ...

Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) O ...

CloudVision Pathfinder modernizes WAN management and provisioning, aligning the operating model with visualization and orchestration across all network transport domains.

Forrester conducted 25 interviews with tech executives and gleaned that IT operating model design is a continuous process because of organizations’ need to adapt to a dynamic business environment.

The answer lies in designing a 'compliant-by-design' operating model which enables Scale Ups to respond to a wide variety of challenges on a continuous basis.

An u201cedge-to-cloud operating modelu201d is the orchestration and coordination of strategy, people, culture, process, and technology to fulfill an organization’s thriving business model.

We introduce the Boundless Operating Model, our update to other contemporary sense-and-respond or situational awareness models, as a guide to help organizations design and develop the necessary ...

Using their unique operating model (re)design methodology – Crosslinx ® – they helps Scale Ups to avoid costly point solutions, and enables them to build capabilities to deal with change on a ...