Make your knowledge base user- and SEO-friendly. Learn best practices for content strategy, information architecture, site search and more.

Make your knowledge base user- and SEO-friendly. Learn best practices for content strategy, information architecture, site search and more.

For example, a customer asking how to make a payment might receive outdated instructions about writing a cheque if the knowledge base contains too much legacy content.

Having spent the past 31 years memorizing an astonishing collection of general knowledge, the artificial-intelligence engine created by Doug Lenat is finally ready to go to work.

To initialize the collaborative phenotype annotation knowledge base, we developed a database of heritability and psychometric properties of cognitive measures, including those associated with the ...

This post explores the value of using SEO for knowledge base support content and a case study explaining how to optimize this sort of content.

A knowledge base can be developed to include videos on how to search for information and provide updates like emails or new documents. If done properly, you can onboard the new member in 30 ...

To improve classroom teaching in a steady, lasting way, the teaching profession needs a knowledge base that grows and improves. In spite of the continuing efforts of researchers, archived research ...