Octopus Energy has agreed to pay a total of £1.483 million in compensation and redress for prepayment meter billing errors ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

Octopus, one of the largest energy firms in the country, has moved to respond to the Labour Party government's decision to scrap Zonal Pricing.

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

Kraken, named for a giant cephalopod, is the stuff of myth. Can a software platform of the same name bring forth riches from the deep? Octopus Energy, its current owner, hopes so.

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.

There are over one million EV motorists in the UK and now Octopus Energy’s Electroverse has skyrocketed to 1 million public ...