AI Chatbots are computer programs that use machine learning and natural language processing to understand and respond simulating human conversation. Find out how chatbots work.

A machine learning (ML) engine, based on neural networks, looks at a pattern (say, a text message) and maps it to a concept such as the semantics, or the intent of the customer sending the message.

Machine learning can be applied in different fields to create various chatbot algorithms, while NLP has the ability to pick up conversational cadences and mimic human conversation.

Scotiabank is bringing machine learning to its search function, prepping a chatbot that will be able to instantly answer complicated customer questions.

Ahead of its annual Build developer conference, Microsoft announced a slew of new features heading to its Azure Machine Learning service.

Since the creation of the first chatbot in 1966, researchers have noticed that even crude conversational abilities can encourage people to anthropomorphize and place trust in software.

You can use ChatGPT as a search engine, much like Google's home page. Go to chatgpt.com or download the ChatGPT app on Apple's App Store or on the Google Play Store. Open the app or website, and type ...