This article is more than 5 years old. Chat bots are becoming all the rage in online customer service, however, before boarding the bot boat, there are several perspectives companies should consider.

So far, teachers have used—or considered using—the chat bot to plan lessons, put together rubrics, offer students feedback on assignments, respond to parent emails, and write letters of ...

The freely available tool performs strongly in trials against human interviewers and traditional online surveys. Research interviews conducted by artificial intelligence can help academics conduct ...

Meta is going all in on the AI rush, revealing more than two dozen different chat bots with “personalities” loosely based on celebrities like Snoop Dogg and Kendall Jenner.