The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Kraken, named for a giant cephalopod, is the stuff of myth. Can a software platform of the same name bring forth riches from the deep? Octopus Energy, its current owner, hopes so.

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

There are over one million EV motorists in the UK and now Octopus Energy’s Electroverse has skyrocketed to 1 million public ...

Octopus has agreed to pay a total of £1.483 million in compensation and redress. The average sum paid per affected customer ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...